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Privacy Policy

GracePath Transportation LLC — Effective Date: May 1, 2026

GracePath Transportation LLC ("GracePath," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, request transportation services, or communicate with us by phone, email, or text message.

Information We Collect

We may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Home, pickup, and drop-off addresses
  • Appointment information necessary to coordinate transportation
  • Emergency contact information (if provided)
  • Payment information (when applicable)
  • Information you voluntarily provide through our website, forms, phone calls, or text messages

How We Use Your Information

We use your information to:

  • Schedule and coordinate transportation services
  • Confirm and manage appointments
  • Send ride confirmations and reminders
  • Notify you of driver arrival, delays, cancellations, or schedule changes
  • Respond to customer service requests
  • Improve the quality of our services
  • Comply with legal and regulatory requirements

SMS Communications

If you choose to opt in, GracePath Transportation LLC may send SMS messages related to:

  • Ride confirmations
  • Appointment reminders
  • Driver arrival notifications
  • Trip updates
  • Customer support

Message frequency varies depending on your transportation needs.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or call (605) 553-0419.

Information Sharing

GracePath Transportation LLC does not sell, rent, or share your personal information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information only when:

  • Required by law
  • Necessary to provide requested transportation services
  • Authorized by you
  • Needed to protect the safety or legal rights of GracePath Transportation LLC or others

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may:

  • Request updates or corrections to your personal information
  • Opt out of SMS messages by replying STOP
  • Contact us with questions about your personal information

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings, although some website features may not function properly.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate parental or legal guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

GracePath Transportation LLC
Phone: (605) 553-0419
Email: gracepath247@gmail.com
Website: www.gracepathride.com

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the information above.